|
|
||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||
 |
||||||||||||||||||||||||||||
|
|
|
|
||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||
|
CALLING CARD It is a prepaid card, used for making cheap international telephone-calls, mostly over an IP (Internet Protocol) network, avoiding the high costs traditional telecom carriers apply. You can buy the cards in denominations of $5, $10, or $20 USD. On purchase, you will get a PIN number, a toll-free telephone-number to use the PIN, and customer service telephone number for each card. If you use it until it has either no credit or has expired, you may recharge (and keep your old PIN) or buy a new card (and get a new PIN). Note that there are two kinds of calling cards: plastic ones which we sell in outlets in the Why should I use calling card ? There are many advantages of calling cards over normal long-distance call service: How do I choose a calling card ? Not sure about which calling card to choose? Confused with all the complex math that goes into calculating your calling rate? Read on for a step-by-step approach to help you choose the best calling card for you. 1. Research the card of interest to you. Before purchasing, it is a good idea to check out the "details" link next to the card of your choice. 2. Study the rate offered. When you choose a very cheap prepaid phone card, it is usually associated with more hidden charges. You need to pay attention to several common hidden charges, or the card can turn out to be a lot more expensive than you bargained for. Following are the common hidden costs you need to look for:
3. Consider the expiration period; this can very between 1 month and 1 year. 4. Consider where you are calling to. Most of the calling cards offer differential rates for different cities. Also they have different rates for calling to a landline or calling to a wireless (mobile) phone. You would often find people carrying 5-6 calling cards on them to call to different cities . How do I use my calling card ? 1. Dial the 'access number' (usually toll-free/free phone or local) number from any touch-tone telephone. The access numbers are shown on our website, and also in the email you received. Why choose SawasdeeTalk?
You pay a flat rate irrespective of which city you call or what number you call. Your calls are carried on our own high speed seamless global network from our hub in
Are there any commitments?
SawasdeeTalk
ORDERING/PAYMENT (CALLING CARD)
Did my purchase go through?
When you submit an order; you will receive two emails from us. One is the confirmation of your order with SawasdeeTalk.com, which will contain your invoice no. The other is a PIN-mail,which will be sent to you separately. For new customers there is credit card verification step which takes 20 minutes, while existing customers will receive the PIN immediately.
If you are unsure whether your order has been placed, please first check your my account section. If you do not see the order, you can check the order status by visiting our online customer service 24 hrs. / 7 days at our chatbox on the HOME page. Here we can help you immediately. Or you can email us at support@sawasdeetalk.com. Can I cancel an order that I placed? If you are not satisfied with our products or services, please contact support@sawasdeetalk.com. If you want to cancel the order before we send you a PIN number, you will get a 100% refund. The card will expire within 1-12 months from date of first use (depending on the expiration period of the card). No refund or replacement is provided for lost, stolen or expired cards or unauthorized use. For more information please see the TERMS OF SERVICE How long does it take to get the pin code? If you are a new customer and pay by credit card and your credit details are verified, you can get PIN code within 20 minutes (these 20 minutes are needed for credit card-verification). If you are an existing customer you will get your new PIN or recharge confirmation immediately.
I did not receive or loose my PIN, what do I do? Please visit the My Account page, go to the respective order, order details, and click the button resend PIN; you will receive the PIN via email. Note that if the JUNK-email protection-level in your email-account is set to high, the PIN-email maybe went there; please check your email account and adjust.
Problem with a card, order, payment or PIN? Please contact us Top
What is the Broadband Phone and how does it work? The Broadband Phone(SIP Phone) is designed to provide you with the same direct local and long distance service, but without the help of your local phone company. Instead, everything will be handled by a phone adapter that will be sent to you, and your calls will go through your broadband internet connection. That is why having a broadband internet connection is essential - cable or DSL. The service will not be working through a satellite based internet. The greatest advantages are the significant savings that come with skipping the local phone company and the multitude of extra features at no additional cost that come with the service.
Do I need a new phone? Features included:
Can I still surf the Internet while I'm talking on the phone? Quick Setup Setting up your Broadband Phone service is fast and easy (no technical expertise is required). The entire process takes less than 10 minutes.
Making and Receiving Calls is Easy SawasdeeTalk Broadband Phone works just like your regular phone. To make a call, you simply pick up your telephone (you will hear a dial tone) and then you dial any number worldwide. For incoming calls, your phone rings and you pick it up to answer the call. The person you are calling or the person who is calling you does not have to be connected to the Internet. What's different than my regular telephone? SawasdeeTalk Broadband Telephone combines local, long distance and international calling with great features like Caller ID, Call Waiting and Voicemail for one low monthly fee. We offer a variety of calling plans to meet the needs of home and business customers, including plans with unlimited calling to the US and Canada from anywhere in the world. In addition to standard telephony features like Caller ID, SawasdeeTalk Broadband Phone Service also offers advanced features that are not available through traditional telephone service. In more technical terms, SawasdeeTalk uses the free phone adapter to convert your voice from an analog signal to a digital signal. The digital signal is sent over your Broadband Internet connection. This process is sometimes referred to as Voice Over IP (VoIP) or Internet Telephony. Other companies may refer to Broadband Phone as Digital Phone, Internet Phone, VoIP Phone or Web Phone. Requirements
Are there any taxes or additional fees? Where can I find the international rates for the Broadband Phone service? The International rates are accessible from the Broadband Phone page. How good is the quality of this service? You would get the same quality as your current phone service.Most local phone companies have already switched to this technology. The quality of the service will largely depend on the speed and traffic of your internet connection. For most broadband internet services you would see no difference.
What kind of Internet connection do I need to have before I order the Broadband Phone service?
FAX and MODEM transmissions are very sensitive, and we are NOT recommending heavy fax users. A small .blip. or delay that wouldn't even be noticed in a voice conversation can cause a fax or modem transmission to terminate prematurely. If you have a good quality Internet connection and send/receive an occasional fax you should be OK. Modem and Credit Card Terminals can be sensitive too. We can't guarantee these will work with your VoIP Service. How to make a call
Top What is the sawasdeetalk Softphone Sawasdeetalk Softphone is a new technological system from sawasdeetalk that enables the expansion of telephone services to your computer. After you've downloaded and registered account with us, sawasdeetalk Softphone will allow You to make calls and receive calls wherever you are connected to the Internet, and also you'll get the FREE Unlimited calls & Cheapest international rates through our Internet Telephony Service. You will recieve a nice and clear quality voice and reliable connection.
Requirements:
Softphone Features:
Features included:
How to make a call
What kinds of email will you send me?
We will send monthly bills, service confirmations, PIN numbers, other account-related details, updates to our services and information about other products and services we believe may be of interest to you to your registered email account. Thus, the email account is a necessary component of your SawasdeeTalk account
Will you sell or share my information with other companies?
No. All information you submit will be kept strictly confidential. We also take extra measures to protect your sensitive information by restricting access and encrypting your sensitive personal data.
Please contact us if you want to become a reseller or refer to a friend at support@sawasdeetalk.com Top
1.Pay by Visa or Master Card or American Express
2.Pay by PayPal or Thai PaysBuy
3.Pay by Cash Top
|
|
|
||||||||||
|
|
|
||||||||
|
|
|
||||||||
|
|
|
||||||||
